The Power of Conflict Coaching
CCE: 1.5 in Core Competencies
Do your clients ever request coaching on issues related to a conflict that they might be having with another person? We all experience conflict which hampers productivity, builds communication barriers, and inhibits change.
Conflict coaching is defined as a set of skills and strategies used to support peoples’ ability to engage in, manage, or productively resolve conflict. In this process, the conflict coach works one-on-one with a client experiencing conflict with another person. Conflict coaching enables the client to talk about the conflict with a conflict coach, consider options for managing the conflict, and design an approach to discuss the conflict with the other person.
What you’ll learn:
- What conflict coaching is
- The characteristics and skills of a conflict coach
- An effective conflict coaching process, which we’ll observe and then experience first hand
- How to apply this in your own coaching practice
Core Competencies developed:
- Active Listening
- Powerful Questioning
- Direct Communication
About Robin Amadei:
As a mediator and conflict coach since 1990, Robin has facilitated over 20 conflict coaching classes since 2011, having taught hundreds of participants these skills. She has also taught dozens, if not hundreds of mediation, conflict management, negotiation, supervisory skills and other classes since 1994.
Robin provided hundreds of hours of executive coaching for federal, state, local, and private sector managers, leaders, and line staff in areas including communication, conflict coaching, decision-making, facilitation skills, managing difficult people, managing competing priorities, work-life balance, and career development. She is certified in the Conflict Dynamics Profile, the Myers-Briggs Type Indicator, the Hogan Personality Inventory (HPI), the Hogan Development Survey (HDS), and the Hogan Motives, Values, Preferences Inventory (MVPI), and use these instruments with clients upon request.
She has served as an assessor/executive coach for the Office of Personnel Management’s (OPM) Western Management Development Center (WMDC) since 2006 for approximately 60 programs.
Robin’s website: www.commongroundmediation.com